President, 911 Administrators

Posted on Wednesday, August 14, 2013

Harriet Miller-Brown (BS '97, Criminal Justice) has the responsibility of moving Michigan toward the Next Generation 911 System, which will ultimately enable emergency responders to respond to emergencies more quickly and effectively.

She's also been elected the new president of the National Association of State 911 Administrators (NASNA). It is her role to assist the association with recommending minimum standards for 911 emergency telephone systems and rules or legislation concerning administration of statewide programs. She will also assist other states with resolving issues necessary to accomplish 911 implementation and maintenance.

Since 2004, Miller-Brown has served as Michigan's 911 administrator and is responsible for coordinating 911 functions among state and local governments, communications providers, Public Safety Answering Points, and collaborating with public safety providers. She is credited with helping facilitate the change in funding to an equitable "all device" fee mechanism and create minimum dispatcher training standards.